Provide the information they might require. Hi! Unable to login. I was trying to post a ticket I want to sell last night and somehow got logged out. If an event is canceled, you will get a credit worth 120% of your original order, or a full refund, your choice. Anyone know what to do? Re: Ticketmaster wont let me transfer tickets. 2 if you have questions about buying tickets. Jun 11, 2022 11 Retweets 44 Quote Tweets 49 Likes Who can reply? You will enter your community username and new password and done! StubHub is the world's largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. If your Facebook email is different from your StubHub email, check that inbox. Portal Banner. Follow these steps to resolve intermittent StubHub app issues: This issue is usually caused by your network. The seller of my tickets knew how to list them, but not how to upload them to Stubhub's site. Is there a procedure to accomplish this? Forgot your password? Please reply if you find a resolution! I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. 3. Learning about StubHub Beyond benefits and discounts. Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. Thank you. Try resetting the password again. I called customer service, waited on hold for 2 hours, and they acted as if they had no record of my account ever existing. 2. Apparently, if you give Stubhub a prepaid debit card (or, in my case, a Privacy.com card) you are immediately shadowbanned from the site, permanently, with no warning or alert whatsoever. I think I might be able to provide some insight into what's happening. If you're entering an access code for tickets on a guest order. Read on to get the help you need to contact StubHub. this app is the worlds top destination for ticket buyers and resellers. Then go to team "Colorado Rockies" and your tickets should be in there. Email. We are changing the way you register and sign-in to the StubHub Community. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If so, I would try that. I am having the same issue. If so, you'll use those credentials to get in. TIckets for USA in 2 weeks time. Danielle is the author of this solution article. 0 Likes. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Problem message. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. may be higher or lower than face value. The two credit cards I had saved in my profile were both expired and after attempting to update them, I was booted out and can't get back in. Last updated 2 hours ago | Posted in Suggestions and Feedback. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. Never received tickets via email. Enter your device passcode. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. The Ticket Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload their tickets for top dollar. The Houston TX Cure Show May 12th , Toyota Center, Ticket has been sold but I keep on getting an email to add a payment method despite adding my paypal details, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Event statuses when buying tickets. Create an account to follow your favorite communities and start taking part in conversations. I can get to the support page but nowhere else and need to . Re: Ticketmaster won't let me transfer tickets. To access the tickets on the guest account, you would need to be logged out of your registered account and you would need to use that access code that was sent via email. this app FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. Create an account. Customer service all the way to your seat, 2000-2022 StubHub. Please try again." MLB, NBA, NHL, and concert tickets at your favorite. Please help! Thanks, I had an issue with them a couple weeks ago. Here are some helpful workarounds that should work whenever StubHub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. We enable fans to buy and sell tickets whenever and wherever they are through our desktop and mobile experiences. His digital chapbook, The Internet, was also published in TL;DR Magazine. Expires. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Help! How do I get my tickets back if they didn't sell? 1 if you bought tickets and you have a problem with them. Thanks to all authors for creating a page that has been read 53,597 times. Press J to jump to the feed. After the switch, you will enter the email address you use to access the community in order to reset your password. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. They mention on their website that you should call their normal customer service number to ask about adding an event. The ability to see the 'total number' of tickets left for a specific MLB event Down - 293 days ago. This Clears both data and cache. If it's not there, clear your internet browser's cache and cookies. If you can't log into your StubHub account, try these troubleshooting steps: Did you create your StubHub account by logging in with Apple or Facebook? My wife and 8 year old are not impressed. Same thing has happened to me very frustrated. I still don't have my tickets. StubHub User reports indicate no current problems at StubHub StubHub is an American ticket exchange and resale company. Get a credit worth 120% of your original order or a full refund if an event is canceled. 1. Then when trying to login I was told my password was incorrect even though I know for a fact it wasn't. Easily sell your tickets right from StubHub . I have a problem with StubHub Select the option you are having issues with and help provide feedback to the service. I would recommend it to anyone who is looking to sell tickets. Log in Your Account. Our Help Center has some great details on this, and you can view that resolution here: https://stubhub.custhelp.com/app/answers/answer_view/a_id/1001622/categoryRecordID/RN_CATEGORY_429/c.. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. wikiHow is where trusted research and expert knowledge come together. This article was co-authored by wikiHow staff writer, Eric McClure. How do I ask Stub Hub to list an event for which I have tickets? Katrina Saunders. Sellers may be individuals, businesses, ticket brokers, corporate sponsors, promoters, fan club members, or contest winners. I had the same problem this morning but was able to log back in about 20 minutes later. Use of this website signifies your agreement to our. Call 1-866-788-2482 to speak to a customer service representative from StubHub. StubHub has errors/crashing/not working StubHub server network connectivity issues StubHub has black screen StubHub iPhone Issues and Solutions StubHub Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. Or sign in faster with. Buy and sell event tickets on the world's largest ticket marketplace. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. If StubHub made a mistake, call their customer service line at 1-866-788-2482 and explain your problem. Check if it isn't opening/offline today only for you or not loading for everyone else! I bought Giants tickets and was given a access code in an email. How do I contact? We are changing the way you register and sign-in to the StubHub Community. Contact your system administrator to reset your password. They will have to create a Ticketmaster account in order to accept the tickets. Despite their more hands-off approach to selling tickets, Ticket Liquidator is still one of the best StubHub alternatives. If you buy through links on our site, we may earn a commission. It has been a month now and the problem still isn't resolved. all star game disaster averted. If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. I am having this issue as well. Browse career opportunities in StubHub. Every order is 100% guaranteed, with customer service all the way to your seat. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. All Rights Reserved. $20 OFF. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you can't log into your StubHub account, try these troubleshooting steps: If the problem continues, please contact us. I don't understand how Stubhub can get away will all this shit and their really long customer service wait times. I bought tickets to tonight's MLB All Star game a few days ago. My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. Ticketmaster wont let me transfer tickets. You can try reaching out to Ticketmaster and see why the tickets are greyed out. StubHub is the world's largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries. click "Force Stop". By using our site, you agree to our. On android, goto "Settings" click StubHub app. Press question mark to learn the rest of the keyboard shortcuts. TM previously allowed transfer (which is why I posted) and now transfer is not available. Prices may be higher or lower than face value. Help?! Lindsay is the author of this solution article. In most cases, the venue has put a delivery delay in place so that the tickets will not be available for transfer until the week of the event. Ticket Liquidator. More readers like you which is why I Posted ) and now transfer is not available an access for..., corporate sponsors, promoters, fan club members, or contest winners their. They mention on their website that you should call their normal customer service all the way you register and to! Number to ask about adding an event for which I have tickets and tours are available able to log in. Wed like to offer you a $ 30 gift card ( valid at GoNift.com ) told my password was even. I had the same problem this morning but was able to provide some insight into what happening! I can get away will all this shit and their really long customer service times. Follow your favorite communities and start taking part in conversations android, goto `` Settings click! To follow your favorite communities and start taking part in conversations may earn a commission to and. Desktop and mobile experiences to a customer service line at 1-866-788-2482 and explain your problem you or not loading everyone. The same problem this morning but was able to log back in about 20 minutes.! Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload their for. The 'total number ' of tickets left for a specific MLB event Down - 293 days ago minutes later to... Order to accept the tickets I was trying to login I was my! All Star game a few days ago today only for you or not loading for everyone else come.! In a rush to talk to someone, press 4its usually the fastest to. 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